AKKO

What's the Process for Filing a Claim?

How Soon will I Get Paid Once My Claim Is Approved?

What Are the Deductibles?

Are Apple Store Repairs Covered?

How to Mail Your Damaged Device to AKKO

After receiving a replacement device following an approved claim, follow these steps to get it added to your AKKO account so it is protected

How do I add my replacement device to my plan after a claim?

How to provide a verification video for damage to the back of my phone

What am I responsible for after a device is replaced?

What do I do with my damaged device if it’s replaced through an AKKO plan?

Claims Information

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