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Most Popular Questions

Most Popular Questions

94% of all customer questions have been successfully answered here!

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14 articles in this collection
Written by AKKO

How to provide a photo of my device's ID

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Written by AKKO
Updated over a week ago

What types of discounts does AKKO provide?

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Written by AKKO
Updated over a week ago
Phone Questions

Can I add Multiple Phones to my AKKO Plan?

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Written by AKKO
Updated over a week ago

Do Plans cover Lost Items and Lost Phones?

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Written by AKKO
Updated over a week ago
Coverage Basics

Why do I need location tracking enabled on the AKKO app to have theft protection?

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Written by AKKO
Updated over a week ago

What does an AKKO Plan protect me from?

What types of Accidental Damages and Theft are covered by an AKKO Plan?
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Written by AKKO
Updated over a week ago

What items are covered by an AKKO Plan?

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Written by AKKO
Updated over a week ago

What is the Deductible on an AKKO Plan?

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Written by AKKO
Updated over a week ago

What is the coverage limit?

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Written by AKKO
Updated over a week ago

What items are NOT covered by an AKKO Plan?

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Written by AKKO
Updated over a week ago

When does my coverage take effect?

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Written by AKKO
Updated over a week ago

Can I add items that are older or used to my plan?

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Written by AKKO
Updated over a week ago
Account & Adding items

How to find my Serial Number on an iPhone, Samsung, or Google Phone

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Written by AKKO
Updated over a week ago

Add an Item to your Account using the AKKO Mobile App

A step-by-step guide to add items to your account
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Written by AKKO
Updated over a week ago