Maybe you are a new AKKO member, or maybe you just got a new item that you want to get covered as soon as possible. Just follow this step-by-step guide, and you'll have your item covered in no time! While we recommend doing these steps on your phone for the sake of ease of access, both options are attached below!

Step 1 - Log into your account on https://app.getakko.com/login

Step 2 - Click on the 'Items' tab on the left or 'Your Stuff' in the middle. It will take you to the page where you can see all of your items already added and add more.

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Step 3 - Click on the 'Add new item' button and you'll be taken to a page where you can enter in your new items and get them covered!

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Step 4 - Select which category that your item falls under and you'll be taken to a page where you can enter the info for it!

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Step 5 - Enter in your items info so we can ensure you get the correct coverage in case of any incidents!

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Step 6 - Finally, enter in photos of your items following the instructions on this page. Once you upload the photos, you'll be all set and good to go! Click "add photos of item."

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Be sure to follow all instructions for uploading the photos of your phone so that it is fully protected. You can scroll down to the bottom of this article for example of unacceptable photos.

See examples below.

1- Photo of the "Front" taken in front of a mirror using the phone's own camera.

2- Photo of the "Back" taken in front of a mirror using the phone's own camera.

3- The "About Page" Photo can be taken using another phone or another camera, such as the webcam on a laptop or computer. The background must be white/bright. Turn off "Dark mode" in your settings. Make sure the ENTIRE screen is also visible.

EXAMPLES OF PHOTOS YOU SHOULD NOT USE:

Photo is blurry and the "about page" is displayed in dark mode, it must have a white background and the photo should be taken in a well lit room or during the day so it is bright and clear:

Photo is too blurry, it should be taken in full-focus. There is also a screen protector on the phone that is damaged in the top corner, it should be removed so that it's easy to see no damage exists on the device:

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