To verify your phone, our team may ask for a photo of it after you've filed a claim with the ID of your device visible on the screen.

When you take this photo, be sure it is not a screenshot, and captures the entire screen so any and all damage can be seen as well.

​Here is an example photo that shows your device ID on the "Claims" page within your account:

Here is an example photo that shows your device ID on the login page: