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How to correctly upload photos of your phone using the AKKO mobile app
How to correctly upload photos of your phone using the AKKO mobile app

This article will help you correctly upload images of your phone so they are protected

Updated over a year ago

NOTE: If you phone is already damaged, it cannot be protected by your plan until it's fixed

  1. Take photos using your phone's camera in front of a mirror

  2. Position your device approximately 6 inches away

  3. Remove any case from your phone

  4. Remove any damaged or cracked screen protectors

  5. Clean off any smudges or marks

  6. Make sure your finger/hands are not obstructing the view of your phone

  7. Make sure all images are clear and bright

  8. For Flip/Fold phones, make sure ALL screens are showing

Front Photo

front photo of a mobile phone

Back Photo

back photo of a mobile phone
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