Skip to main content

How do I find my laptop computer's serial number?

Follow this guide to find your laptop serial number on either a Mac or PC computer

On a Mac:

  1. Click the "Apple" logo in top left corner of your screen

  2. Select "About This Mac."

On a PC:

  1. Go to Start > Settings > System > About.

  2. Look for the “Device specifications” section

Some laptop manufacturers provide their own tools to display system information, including the serial number. Some examples include:

  • HP

  • Dell

  • Lenovo

If you’re having trouble finding the device serial number in the system settings, try referring to the manufacturer’s website for guidance.

Once you find the serial number:

  1. Type the serial number into the "Add item" information form in your account.

  2. When you take a photo of the "About page"

    1. Take a clear photo showing the entire screen and keyboard of your laptop

    2. Make sure the screen is powered on with the about page/system showing

    3. Then take a photo of the back/bottom of your laptop.

Did this answer your question?