For any accidental damage claims, it is not a requirement to have the original purchase receipts for the items you want to protect on your plan. While preferred, you can establish "proof of ownership" of your items through other means.

For items you may have purchased used or through a 3rd party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, request an email be sent to you by a seller stating the date you purchased an item, the amount paid, and what the item was. If an item was gifted to you, you may be requested to receive a statement from them confirming this.

For theft claims, proof of purchase will need to be provided. If you don't have the original receipt of your purchase, you can try to contact the original seller/retailer you purchased an item from as often they will have records of past transactions. You can try providing your name, phone number, email, or credit card number to try and track down a receipt for something you purchased.

You can also provide our team a record of your credit card or bank statement showing the date and amount paid for an item. Or if you purchase an item through a marketplace or from a private seller, you could provide a record of something like a PayPal or Venmo transaction.

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